Tips on How to Get More Reviews for Your Pest Control Business

As a business owner, you're always looking for new ways of driving more customers to your store. But did you know one of the best was already right under your nose? Local pest control businesses should ask customers for reviews to increase sales and exposure. In this article, we will discuss tips on how to get more reviews for your local business.

Customize Your Current Customer Feedback Form

If you already have a customer feedback form, you can easily customize it to include an option for reviews. If not, create a new form with a space for customers to write a review. Include the same information you would normally include in your feedback form (e.g., date, product, or service purchased) and ask them to visit a specific website or app to leave their reviews there. You may also want to add instructions on how to rate your business on Google and Yelp, so they know exactly how to do it.

Your Customer Service Is a Key Component of Getting Reviews

Your customer service is critical in getting more reviews for your local business because it's the first interaction between you and your customers when they enter your store or restaurant. It sets the tone for everything else that happens after that initial contact point has been made with them, how they feel about your business overall, and whether they would be willing to write a positive review on sites like Yelp, Google or Facebook (meta). Your customer service also plays an important role in helping customers see value in writing reviews.

Offer Incentives for Reviews

Offering incentives is a great way to get more reviews. You can offer gift cards or discounts on services, but make sure you have a clear policy that defines what qualifies and doesn't. You don't want the business owner to have to deal with disgruntled customers who feel they should have qualified for an incentive but didn't because of a technicality or because they didn't meet the basic criteria (make sure eligibility is clearly defined).

Give a Discount for a Review

If you decide to give out discounts, ensure no strings are attached and that you're offering an incentive for every review you receive. If someone comes into your salon and leaves with a great haircut and color, offer them $10 off their next service if they review your business on Yelp within 24 hours of their visit (and yes, it's OK to ask them to leave a review as long as it's not something like "Come back again soon!"). This will encourage more people to leave reviews and increase visibility for your business on Yelp-and for free.

Post on Social Media Sites

Yelp and Facebook (meta), are social media sites, so why not take advantage of them? Posting on these sites allows you to reach out directly to potential customers and get them engaged with your brand before they even walk through the door of your business. It also allows you to build up a following of people who are interested in what you have to say about your services or products, which increases your chances of getting more positive reviews from happy customers later on down the road!

Use a Tool That Makes It Easier for People to Leave a Review

It cannot be easy to know where to begin if you're just getting started with online reviews. A great place to start is by using a service like Yotpo that makes it easy for people to leave reviews on your page and also allows you to respond to them immediately. The best tools will also provide you with analytics to track performance and ensure that your efforts are paying off.


You must stay on top of all the reviews left on your page - both positive and negative - so that you can respond quickly if there's something wrong (or praise if there isn't). One way to do this is by signing up with Digital Containment. We offer a way for pest control companies to manage and collect reviews from customers. You'll be notified immediately via text message or email notification. Either way, make sure that you're checking these notifications regularly.

Include Links to Your Business Profiles in Your Emails and Newsletters

If you have a newsletter or email campaign, you can include links to your business profiles on Facebook, Google+, Yelp, and Twitter. If you have an Instagram account for your business, include a link to that as well. These are all great ways for people who interact with your content to learn more about what you do and how they can support you by leaving a review.


The most important thing to remember when soliciting reviews is this: customers want to help. They appreciate being offered the opportunity to voice their opinions about your business, so treat them respectfully and be clear about your motives for asking for reviews. You'll see promising results when you put in the work to find and solicit reviews.

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